Store Policy
Company Policy / Terms & Condition
* Changes/Cancellations must be made the same day the order is placed.
* Net 30 days with approved credit; VISA, Master Card, Discover, Paypal and American Express accepted. All other orders shipped prepaid.
* Returned check charged $25.00
* Overdue balances charged 5.5% per month.
* Salon Towels. reserves the right to delay or cancel shipments based on credit or payment conditions.
* We strive to keep our prices as low as possible. However, due to unexpected increases our prices are subject to change without notice.
* All sales subject to applicable municipal, state and federal taxes.
* Salon Towels Offers Free Insurance on Packages cost $100 or more, you just have to ask for the Insurance in the Customer Notes when checking out for the order,otherwise the package will be sent out without any Insurance.
* Salon Towelsis not responsible for any Lost Package, Once the package is shipped and left our warehouse its UPS responsibility to deliver the package on time & if the package is lost or stolen from UPS facility it is your Job to notify us, if the Package is insured you will get your full money back.
Return Policy
* We strictly do not offer returns or refunds.
* We can only exchange the product if notify to us with in 3 days on certain products.
* All items must be exchange in new (unused) condition, and in original packaging.
* Salon Towels, Inc. is not responsible for, and will not accept returns for goods that have been mishandled and/or improperly processed (washed, dried or ironed) in the laundry.
* No merchandise is to be returned without Return Authorization (RA) number from Salon Towels, Inc. Please include your invoice number and the reason for return.
* Products that are accepted as returns for Customer Accommodation are subject to a 30% restocking fee for other than a manufacturing defect or error.
* 30% Restocking fees are based on the following :-
Total Order amount - (MINUS) Shipping - (MINUS) 30% = Amount you will receive.
* All return merchandise must be shipped insured, freight prepaid. We are sorry, but collect shipments will be refused.
* Shipping charges are not refundable: this includes any additional charges for shipping exchanged items
FREIGHT CLAIMS: Notification of freight claims must be made with two (2) working days after receipt of shipment.
All Towels must be washed prior to use.